Terms of Use and Sale

Effective October 20, 2026.

Seller and contact details

The seller is Connecticut Firearms Training LLC, operating the SGT Diecast product line, 146 Danbury Road, New Milford, CT 06776. The address is the confirmed shipping origin; it is not an instruction to send a return there.

For SGT Diecast customer service, call or text (203) 994-0877 or email sgtdiecast@gmail.com.

What these terms cover

These terms cover use of sgtdiecast.com and purchases or preorders placed through its checkout. Each product page will identify the piece, scale, price, condition and included items. A manufacturer's availability or release estimate does not establish what SGT Diecast has on hand.

Orders placed through Whatnot use Whatnot's checkout, shipping and dispute process. These direct-store terms do not replace that process.

Placing an order

Before confirming, review the product, quantity, shipping address, price, shipping charge and any applicable tax. An in-stock order is confirmed after payment completes and an order confirmation is issued. A preorder is confirmed after card setup completes and the reservation is confirmed; a preorder does not require payment for its goods at that time.

If a piece is unavailable, a displayed price is incorrect or an order cannot be fulfilled, we will contact you. We will not substitute a different piece or charge a different agreed price without your agreement. If an order is canceled before shipment, the cancellation and refund rules below apply.

Prices, discounts and tax

Prices and charges are in US dollars. The prices, quantities and any accepted discount are shown before you confirm. A new preorder agreement will record the agreed price for its pieces so that a later price change does not reprice an existing reservation.

Applicable sales tax will be shown separately. For an in-stock purchase it is calculated for the checkout transaction. For a later preorder charge, applicable tax is calculated when that shipment is charged. A manufacturer's price does not include this store's shipping charge or any applicable tax.

Payment

The checkout uses Stripe to process payments and save cards for preorders. Card details are entered on Stripe's pages. SGT Diecast does not receive or store the full card number. We will provide an order confirmation and the information needed to review your order.

If an order contains in-stock pieces and preorders, the in-stock goods, their shipping and applicable tax are paid first. The preorder goods are $0 today. Each later preorder shipment has its own charge under the saved-card agreement.

Shipping

The destination coverage is United States addresses accepted at checkout, including Alaska, Hawaii, US territories and military addresses. International shipping is not offered.

Shipping is $12.95 per in-stock order, with no order-value threshold for a $0 shipping charge. Preorder shipping is $12.95 per shipment, locked in when the reservation is made. Pieces from the same order that arrive together ship together for one shipping charge. Different arrivals may result in separate shipments, each with its own $12.95 shipping charge. Separate orders are not automatically combined.

In-stock orders are handed to the carrier within three business days after payment and receipt of a complete shipping address. For handling, business days are Monday through Friday. Carrier transit time is additional, and no delivery date or transit speed is guaranteed. See the full Shipping, Returns and Cancellations policy.

Preorders

A preorder reserves a piece that has not yet arrived at SGT Diecast. Only products with confirmed available allocations and a supported customer ship-by date are offered for reservation. A manufacturer's estimated release date is separate from the expected ship-by date in your agreement.

• You pay $0 for preorder goods when reserving. Stripe saves the card you enter for those reservations.
• The agreement lists the pieces, quantities, agreed prices, shipping rule and expected ship-by date for each piece.
• We charge once per shipment, only after its pieces physically arrive at SGT Diecast and William confirms the charge. The charge includes the agreed goods price, the agreed shipping charge and applicable tax. Recording arrival alone does not charge a card, and a charge does not mean a shipment has been dispatched.
• If pieces from the same order arrive at different times, they may be charged and shipped separately under the shipping rule disclosed when you reserve.
• If we receive fewer pieces than needed, available pieces go to the earliest confirmed reservations first. We tell affected customers and cancel reservations we cannot fill without charging for those unfilled pieces.
• If a saved-card charge fails, we email a payment link and hold the affected pieces for at least seven calendar days, through the deadline stated in that email. If payment is not completed by that deadline, the affected reservation is canceled.

The Preorder and Saved-Card Policy explains the authorization and cancellation process in more detail.

If a ship-by date changes

If we cannot meet a stated ship-by date, we will email you before that deadline. The notice will give a revised date, or explain why one is not available, describe your option to cancel and state any response deadline. We will obtain any further agreement to wait that is required.

If an order or reservation must be canceled, we will cancel the unshipped pieces and refund amounts paid for those pieces and associated charges that no longer apply. The NASCAR final-sale rule below does not limit required cancellations or refunds for an unshipped or delayed order.

Your saved card and agreement

By confirming a preorder, you authorize SGT Diecast to save the card with Stripe and charge it only as described in the agreement for those reservations. The agreement will identify the pieces, quantities, agreed prices, expected ship-by dates, shipping rule and seller contact details. After card setup, the card brand and last four digits can identify the saved card without exposing its full number.

We will send the agreement by email and provide access to the relevant order information. We will notify you before a proposed change to an existing agreement and obtain any agreement to the change that is required. An existing order keeps its accepted prices and agreement; publishing a new policy does not silently rewrite it.

Canceling before shipment

You may cancel a preorder at no cost before we charge your saved card, using the link in your confirmation or by contacting us. If a charge is already in progress, contact us to confirm its status. Sending a request does not by itself stop a payment.

Once a NASCAR purchase has been paid, we do not accept voluntary cancellation for a discretionary refund, including before dispatch. Required cancellations and refunds for delayed or unfulfilled orders, or under applicable law, remain available. Damaged, incorrect, misdescribed or missing items can still be reported under the delivery-problem process below.

When a cancellation refund is due for an entire unshipped order, we refund everything paid, including shipping and tax. For a partial cancellation refund, we refund the canceled goods at the amount paid, their associated tax and any shipping charge for a shipment that will not be sent. A flat shipping charge still applies if other pieces in that shipment are sent.

When a cancellation refund is due, we issue it to the original payment method within seven working days. Your bank may take additional time to display the credit. Once a shipment has been dispatched, report a delivery problem under the process below; the NASCAR final-sale rule still applies to change-of-mind requests.

NASCAR final sales and delivery problems

Paid NASCAR purchases are final sale. We do not accept change-of-mind returns or exchanges and we do not offer discretionary refunds for those purchases. This includes NASCAR autographed pieces and NASCAR pre-owned collection pieces.

This final-sale rule does not remove a cancellation, refund or other remedy required for a delayed or unfulfilled order or by applicable law. It does not prevent you from reporting a damaged, incorrect, misdescribed or missing item. Products other than NASCAR pieces are not offered for online checkout at this time.

For damage, an incorrect item, a difference from the description or a missing shipment, contact us promptly so we can investigate. Preferably report damage within seven calendar days, but a later report will still be reviewed. For a confirmed problem, we arrange a replacement if one is available and you agree, or a refund. We cover approved return shipping for damaged, incorrect or misdescribed items. If an entire shipment is refunded for one of those reasons or confirmed loss, its original shipping charge is refunded too.

The full procedures, final-sale scope and collection grades are in the Shipping, Returns and Cancellations policy. If a return is authorized to resolve a delivery problem or provide a required remedy, obtain its instructions and return address before sending anything back.

Descriptions, condition and pictures

An autograph claim must describe the specific piece and any included documentation. If a product page does not identify a signer or paperwork, no such claim is made. Pre-owned collection pieces must describe their condition and any disclosed flaws or missing items.

Product pages must distinguish product photos, licensed manufacturer images, manufacturer preview art and any labeled reference or concept image. Preview art may differ from the finished piece. A concept illustration or a race-car reference photo is not a photo of the diecast piece being sold.

Driver, team, manufacturer and platform names and marks belong to their respective owners and are used to identify the products or services described.

Using the site and your information

Please do not interfere with the site, attempt unauthorized access, submit spam or copy site text, images or design for commercial use without permission. If a page or control is hard to use, contact SGT Diecast for help.

The Privacy Policy explains the information the store collects, uses and keeps. Links to Whatnot, Stripe and other sites lead to services with their own terms and privacy policies.

Changes and questions

Later changes apply as disclosed without rewriting existing accepted orders or saved agreements.

Send corrections or questions to sgtdiecast@gmail.com, or call or text (203) 994-0877.